Frequently Asked Questions

Everything you need to know about shopping with Couper.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International delivery times vary by destination but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.

How do I determine my size?

Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for tailored pieces and sizing down for oversized silhouettes.

Do you offer international shipping?

Yes, Couper ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

Can I modify or cancel my order?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

Are your products ethically sourced?

Sustainability and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, eco-conscious materials.