Returns & Exchanges
At Couper, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure items are in their original, unworn condition with all designer tags attached, then place them back in the original shipping box.
Print and Attach Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing